Privacy Policy (個人情報保護方針)
Welcome to Sumi-e Studio. We are committed to protecting the privacy and security of your personal information collected through our site, in person, or via other interactions related to our services. This policy describes how Sumi-e Studio collects, uses, and shares your personal data. By engaging with our services, you agree to the practices outlined in this policy.
1. Information We Collect (収集する情報)
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: Name, email address, postal address (for workshop materials shipment or physical correspondence), phone number, and payment details (processed securely via third-party payment processors) when you register for workshops, make a purchase, or subscribe to our newsletters.
- Artistic Preferences: Information about your interests in specific art forms, workshop preferences, or art customisation requests, which helps us tailor our offerings.
- Technical Data: IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access our online platform.
- Usage Data: Information about how you use our site, products, and services, such as pages viewed, services searched for, and duration of visits.
2. How We Use Your Information (情報の利用目的)
We use the collected information for various purposes, including:
- To provide and manage access to our art workshops, online courses, and exhibitions.
- To process your transactions and manage orders for art supplies or custom art commissions.
- To communicate with you about your workshops, services, and any inquiries.
- To send you newsletters, promotional materials, and information about upcoming events or new services, if you have opted in.
- To improve and personalise your experience on our site and with our services.
- To monitor and analyse usage and trends to improve our online platform and physical services.
- For internal record keeping and administrative purposes.
- To comply with legal obligations and protect our legal rights.
3. Disclosure of Your Information (情報の開示)
Sumi-e Studio respects your privacy and does not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- With Service Providers: We may share data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our users (e.g., payment processors, website hosting, email delivery services). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you via a prominent notice on our online platform of any change in ownership or uses of your personal information.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security (データセキュリティ)
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include data encryption, secured networks, and access controls. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention (データ保持)
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Rights (お客様の権利)
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data, including:
- Right to Access: You have the right to request access to your personal data that we hold.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: You may have the right to request the deletion of your personal data under certain conditions. However, we may be legally required to retain certain information.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, particularly for direct marketing purposes.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
7. Third-Party Links (第三者サイトへのリンク)
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy (本プライバシーポリシーの変更)
Sumi-e Studio may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us (お問い合わせ)
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Sumi-e Studio:
Sumi-e Studio
4-28-1 Tomigaya, Floor 3,
Shibuya, Tokyo, 151-0063 Japan